Most frequently asked questions

Account

Click on 'log in' in the top right corner, or use the following link: www.studiomoax.nl/inloggen. You can log in using your e-mail address and password.

In your 'my account' dashboard you have the following options:

  • My orders: an overview of your orders with the current order status, an option to download the corresponding invoice and the track & trace (only available if the order has already been shipped).
  • My addresses: view your billing address and/or shipping address here, and change them if you wish. These addresses will automatically be used when placing your next order.
  • My wishlist: An overview of the products on your wishlist. Add products from the shop to your wishlist by clicking on the heart.

You can, if you wish, change your e-mail address or password in your dashboard. If you want to change your VAT number and/or KVK number, please contact our customer service(info@studiomoax.nl).

You can easily retrieve your password by using the following link: www.studiomoax.nl/mijn-account/wachtwoord-vergeten/. You will then receive an e-mail containing a link to reset your password.